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Video Calls and Meetings

This page offers guidance on how to setup and receive video conferencing calls/meetings with staff at Hazlegrove.

At Hazlegrove, we take your privacy and data security seriously (read our Privacy Notice here). Consequently, given the recent widespread reporting on Zoom not being totally secure (read more here), we’ve decided to use Microsoft Teams for online video calls. Teams is incredibly user friendly and is being utilised with great success for all our online learning.

For your video call/meeting you will receive an email inviting you to 'Join Microsoft Teams Meeting'. Please then follow these guidelines:

PC or Mac

To join the meeting from your Windows or Mac device, simply click the "Join Microsoft Teams Meeting" link in the email from the School and when prompted, use your web browser as the fastest way to access the meeting. Your web browser will prompt you to allow access to use your Webcam and Microphone, so please be sure to allow this when asked. Once you are connected to the meeting please provide your name before being placed in the "lobby" until your host is ready to start the meeting.

iOS Phone/iPad or Android Phone/Tablet

To join the meeting from your iOS or Android device, you first need to install the Microsoft Teams app:

Once you have the app installed, simply click the "Join Microsoft Teams Meeting" link in the email from the School and when prompted, choose the option to "Join as guest". After you have joined the meeting, please provide your name for the meeting before being placed in the "lobby" until your host is ready to start the meeting.

 

Troubleshooting

If you have any problems, please read the Microsoft guidance here:

Alternatively, you can use the conference number at the bottom of the email from the School to join the meeting from a landline. Please dial the number and then provide the conference ID (also found in the email from the School) when requested.

If you require any further assistance, please contact the IT Department.